Himalaya Airlines has stated that there have been false news reports and allegations spread across digital news platforms, falsely accusing the airline of airfare cartelization and charging high fares for Kathmandu to Dammam flights and stay-in quarantine facilities mandated by both Saudi Arabia and the Nepal government.
Himalaya Airlines said in a statement that it wants to address the rumors and allegations and clarify that the reports that were published were false and misconstrued due to a lack of facts and verification.
Nepal’s and Saudi Arabia’s governments issued mandatory regulatory guidelines that defined unavoidable fare, which included stay-in quarantine facilities and related Covid-19 health facilities. In accordance with the guidelines, our airline launched a bundled fare that included all of the necessary facilities to operate flights in this sector, according to the statement.
According to the statement, the bundled fare includes the airline base fare, all regulatory taxes, airport to hotel transport charges, 7 nights hotel room charges (breakfast, lunch, and dinner included), and two PCR tests upon arrival in Dammam.
Individual passengers are not permitted to self-quarantine under Saudi Arabian government guidelines and are required to stay in specific quarantine facilities designated by their government. As a result, compared to regular unbundled fares, this has resulted in higher airfare costs, according to the statement.
The airlines would like to clarify that the additional hotel quarantine charges for Dammam contribute 60% of the fare, while the airfare contributes only 40% of the total cost, according to the statement.
According to Himalaya Airlines, the airlines has been providing free revalidation of tickets for passengers with valid return tickets for any sector, as well as for those who were previously unable to fly due to flight suspensions.