Sourced from: NepaliTelecom.com.
NTC has reached out to Apple to request NTC’s VoLTE software patch, which will allow iPhone users to use the Voice over LTE feature. They’re also collaborating with a number of other companies (Oppo, OnePlus, and Huawei) to add VoLTE to their phones.
On Monday, NTC introduced its VoLTE service to a larger audience. In less than four days, 1,37,000 NTC users dialed in to launch the service, with more than 15,000 receiving a free promotional package of 100 minutes of voice calls.
However, due to compatibility problems that have put many people off, including iPhone users, the service is only available on a few handsets.
Apple has a 7.73 percent smartphone market share in Nepal, according to StatCounter. However, it is unclear when they will be able to use the service on their computers.
iPhone users are also out of VoLTE range for NTC because VoLTE needs both 4G compatible handsets and SIM cards, as well as a custom carrier app update. However, the state-owned telecommunications company has increased its efforts to please iPhone users.
Why iPhone is Not Compatible With Ntc VoLTE?
Despite having 4G-enabled smartphones and SIM cards, iPhone users are unable to activate VoLTE on their devices due to incompatible software. Similarly, iPhones ignore the 800MHz frequency, making them incompatible with the NTC 4G network in some areas.
NTC sent an email to Apple on Sunday, requesting that the American company unlock VoLTE and the 800MHz band for NTC users in Nepal. Some Apple devices seem to operate with Ntc VoLTE, but there appears to be a problem.
“The company has made a question with Apple in the past well and received a positive response,” NTC Managing Director Dilliram Adhikari said. “The telco has written to the American company on the initiation of VoLTE in Nepal,” he said.
And in the early days of 4G, the problem persisted. To allow 4G on iPhones in Nepal, NTC had to contact Apple.
After 2018, all 4G-enabled smartphones will most likely get VoLTE support, according to MD Adhikari. Smartphone manufacturers can add VoLTE configurations to their devices by installing a software patch via an OS update.
NTC is actively collaborating with a number of smartphone manufacturers, including OPPO, Xiaomi, Huawei, OnePlus, and others, to add support for NTC VoLTE.
Compatible Bands of NTC’s VoLTE in Nepal
NTC’s 4G and VoLTE services operate at both 800 and 1800 MHz. Because of its greater range, telecom operators prefer to use 800MHz in rural areas.
To take advantage of the better facilities, the NTC has also advised the public to purchase smartphones that support both 800MHz and 1800MHz, as well as VoLTE.
Have you set up NTC’s VolTE on your computer or are you having problems with it? Please share your thoughts on it in the comments section below.