Sourced from: NepaliTelecom.com
Nepal Telecom’s VoLTE and Band 20 Issue on iPhones has been forwarded to Apple by a team of experts.
In just five days after launching its VoLTE service on Monday, NTC had accumulated over 15,000 activations. It is a 4G network extension that enables simultaneous voice and data calls and browsing without reverting to 3G or 2G. However, the service is only available on a few smartphones, and iPhones were not included in the official list.
Following an email exchange between NTC and Apple, the latter has begun working on completing prerequisites on iPhones in order to allow the service.
Apple has sent a team of experts to investigate the issue of NTC’s VoLTE compatibility, which has prevented NTC users from accessing the service. Though a few iPhones support Nepal Telecom VoLTE, there are some problems, and band 20 4G support is completely broken.
NTC sent an email to Apple CEO Tim Cook on Sunday after it was discovered that SMSs on iPhones were not being delivered while on VoLTE. In Nepal, iPhones lack support for the appropriate 800 MHz frequency (band 20) as well as the requisite software configuration to properly run Ntc VoLTE.
Apple CEO Tim Cook reacted positively to NTC’s email, according to NTC Managing Director Dilliram Adhikari, and was eager to help. Now, Apple’s CEO has forwarded the matter to a team of experts, who will begin working on it as soon as possible.
In July, VoLTE support will be available.
VoLTE support will be available on iPhones in July, according to NT’s Managing Director. He also mentioned that Apple would support the 800MHz frequency (band 20) in Nepal, which will improve iPhone speed and coverage.
Despite the fact that band 20 is present on iPhone hardware, it is not enabled by their applications. In reality, they could have locked band 20 4G for iPhones in Nepal in order for them to receive the signal. That means Apple will soon release a custom software patch to support iPhone users unlock NTC’s VoLTE and band 20.
During the first launch of the 4G Network in 2017, NTC had connectivity problems on Apple devices. The telco had to contact the American company that provided the fourth-generation network to NTC customers.
VoLTE is now available on a number of Samsung, Xiaomi, and Nokia smartphones. The state-owned telecom operator is working closely with other smartphone manufacturers to add VoLTE support as soon as possible. The NTC has stated that smartphones released after 2018 (within three years) would have a greater chance of supporting VoLTE services. >> Why isn’t Ntc Volte working on your phone? There’s also a list of Ntc Volte-compatible phones there.